Peake Consulting is where transformation becomes real.

We Help organisations

unlock better workforces,

smarter systems, and cleaner execution.

Clients trust us because we don’t bring noise, we bring clarity, discipline, and training that people actually understand.

Across Australia’s essential industries; aged care, disability services, government, defence, health and community services — we design and deliver transformation that sticks.

Peake Consulting: real consulting, real outcomes, zero theatrics.

Peake Consulting is

where transformation becomes real.

We Help organisations

unlock better workforces, smarter systems,

and cleaner execution.

Clients trust us because we don’t bring noise, we bring clarity, discipline, and training that people actually understand.

Across Australia’s essential industries; aged care, disability services, government, defence, health and community services —

we design and deliver transformation that sticks.

Peake Consulting: real consulting, real outcomes, zero theatrics.

26+

Years

Experience

16

ERP SI

go-lives

12

Senior Leadership Roles

34

Projects in 7 Countries

26+

Years

Experience

16

ERP SI

go-lives

12

Senior Leadership Roles

34

Projects in 7 Countries

OUR STORY

Peake Consulting was founded to solve a common problem: transformation that looks compelling on paper but collapses in delivery.

OUR STORY

Peake Consulting was founded to solve a common problem: transformation that looks compelling on paper but collapses in delivery.

We built a model that blends:

Unlock your potential with our tailored coaching services designed to empower you in every aspect of your life. Whether you seek personal growth, career advancement, or improved relationships, we’re here to guide you on your journey.

A senior onshore leadership team who’ve lived complex transformation

A high-performing offshore development studio delivering scale, speed and cost-efficiency

A commitment to producing training, change and adoption tools that people genuinely use

We specialise in designing and building digital learning ecosystems for complex enterprise systems — Workday, SAP SuccessFactors, Epicor, UKG and custom platforms. Our capabilities include Web-Based Training modules, Application Simulations, adoption tools, operating model training, and digital assets built for long-term reuse.

At our core, Peake Consulting is a technology-enabled learning company. Our hybrid model leverages cloud-based platforms, rapid authoring tools, automation, and reusable IP to deliver training products faster and more consistently than traditional consulting models. Our offshore hub in the Philippines builds high-volume digital assets at speed, while our Australian team leads strategy, design, governance and quality assurance.

We are deeply embedded in major enterprise transformations, including RSL LifeCare’s Workforce Transformation Program and Flourish Australia’s case-management system rollout. Across these programs, we have delivered hundreds of interactive simulations, optimised digital workflows and adoption tools that enable staff to practise, learn and perform with confidence.

Peake Consulting fuses consulting expertise with digital product innovation. We are building a repeatable, technology-enabled model that positions us not just as a services firm, but as a scalable tech partner driving enterprise transformation in Australia and beyond.

We built a model that blends:

A senior onshore leadership team who’ve lived complex transformation

A high-performing offshore development studio delivering scale, speed and cost-efficiency

A commitment to producing training, change and adoption tools that people genuinely use

At our core, Peake Consulting is a technology-enabled learning company.

Our hybrid model leverages cloud-based platforms, rapid authoring tools, automation, and reusable IP to deliver training products faster and more consistently than traditional consulting models. Our offshore hub in the Philippines builds high-volume digital assets at speed, while our Australian team leads strategy, design, governance and quality assurance.

Peake Consulting fuses consulting expertise with digital product innovation.

We are building a repeatable, technology-enabled model that positions us not just as a services firm, but as a scalable tech partner driving enterprise transformation in Australia and beyond.

Our Offerings

Workforce

Transformation

We help organisations re-shape their workforce experience end-to-end: job architecture, onboarding, policy uplift, workforce mobility, talent enablement, learning ecosystems and AI-supported workforce experiences.

SAP/Success Factors Advisory & Delivery

Independent, pragmatic support across functional design, governance, stabilisation, optimisation, testing, LMS migration, HR Letters Automation, onboarding & induction, process redesign, digitisation and the use of agentic AI.

Change &

Communications

Human-centred change strategies, communication kits, executive stakeholder engagement, change readiness, UAT adoption, frontline mobilisation and new starter experience design.

Digital Learning & Systems Training

High-quality Web-Based Training and Application Simulations built through our blended onshore/offshore model — visual, scenario-based and aligned to real workflows.

Program Leadership & PMO

Human-centred change strategies, communication kits, executive stakeholder engagement, change readiness, UAT adoption, frontline mobilisation and new starter experience design.

AI Change Adoption

We design AI adoption programs that help organisations introduce agentic AI safely and effectively. Our approach blends process redesign, behaviour change, micro-learning and workforce enablement — ensuring teams know not just how to use AI, but when and why.

Our Products

Web-Based Training (WBT)

Sharp visual design, scenario-based learning, guided narration and animated walkthroughs, built in Articulate 360.

Features:

Voice-over narration

Animation and motion

Scenario-based content

Process overviews

Knowledge checks

SCORM-ready packages

Application Simulations

(App Sims)

High-fidelity simulations mirroring your exact system. Show Me and Try Me modes allow safe, structured practice before entering the live environment.

Features:

Show Me mode

Try Me mode

Real client data/config

Scenario-based workflows

Consistent UI/UX across sims

Change Explainer Videos (2–3 minutes)

Animated, concise, engaging Powtoon-based videos ideal for system go-lives, operating model changes, onboarding and policy/process articulation.

Features:

Friendly narrative

Motion graphics

Lightweight character animation

Tailored script + voiceover

Rapid, cost-effective development

Digitisation of Paper-Based & PDF Manuals

We transform static documents into interactive, mobile-friendly digital manuals using Articulate Rise — searchable, intuitive and easy to update.

Instructor-Led Training (ILT)

Facilitator-led training design and delivery for system go-lives, operating model shifts and leadership programs. Includes facilitator guides, activity design, workbooks and full instructional assets.

OUR PEOPLE — LEADERSHIP TEAM

Behind Peake Consulting is a team of practitioners who’ve spent years inside the environments we now help

transform — program directors, transformation leads, learning designers, change strategists,

Workday and SAP specialists. We focus on landing outcomes, not presentations.

Our leadership team sets the tone: low-ego, high-standards, deeply collaborative

and relentlessly delivery-focused.

Ian Peake

CEO & Founder

Ian is the founder of Peake Consulting and the architect of its hybrid consulting–digital-product model. With more than 25 years leading complex transformation, digital learning and workforce programs across Australia, he brings a blend of strategic clarity and delivery discipline that clients trust.

He has deep experience across Workday, SAP, Epicor and workforce-enablement ecosystems, and has led major transformation initiatives for organisations including RSL LifeCare, Flourish Australia and government agencies. Ian specialises in simplifying complexity, designing training ecosystems at scale and ensuring organisations land change with confidence.

Under his leadership, Peake Consulting has evolved from a boutique advisory firm into a technology-enabled digital learning company delivering high-volume, high-quality training products across Australia.

Ian Markram

Managing Director

Ian is an experienced transformation and operations leader with a career spanning strategy, change, workforce uplift and enterprise delivery. As Managing Director, he oversees enterprise transformation, operational delivery and workforce uplift across complex environments.

Known for his calm, structured leadership and ability to simplify ambiguity, Ian ensures programs remain aligned to business intent while navigating the realities of enterprise implementation. His experience across aged care, community services, government and large-scale workforce reform brings a strategic lens to every engagement.

Angelica Jumalon

Philippines Hub Lead

Angelica leads Peake Consulting’s offshore development hub — the engine behind the company’s high-volume digital learning production capability. She oversees planning, resource management, workflow optimisation and quality assurance across WBT modules, Application Simulations and digital training products. With deep expertise in operations management, Angelica ensures Peake Consulting delivers digital content faster and more consistently than traditional models. She is known for her commercial oversight and ability to lead, build and grow the team.

Angelica plays a central role in Peake’s hybrid delivery model, ensuring seamless collaboration between onshore strategy and offshore execution.

Justine Jardine

Onshore Lead, Australia

Justine is a seasoned transformation, change and learning leader with extensive experience supporting large-scale system implementations in health, aged care, government and community services. Known for her clarity, empathy and structure, she ensures training and change content resonates with real frontline needs.

At Peake Consulting, Justine leads onshore content design, stakeholder engagement, user experience development and quality assurance for major training programs. She specialises in developing learning ecosystems aligned with operating models, system workflows and organisational behaviours.

Her work ensures digital learning products are accurate, intuitive and adoption-ready.

Mark Dolan

Onshore Lead, New Zealand

Mark is an experienced digital learning and systems training specialist with a strong background in enterprise system adoption across New Zealand and Australia. He has delivered major learning programs across government, financial services, healthcare and community sectors.

At Peake Consulting, Mark oversees New Zealand-based onshore delivery, connecting client requirements with offshore development to ensure accuracy and speed. His expertise spans content design, simulation architecture, learning pathway development and quality assurance.

Mark is known for his analytical thinking, attention to detail and commitment to high-quality learning experiences.

Our Offerings

Workforce

Transformation

SAP/SuccessFactors Advisory & Delivery

Change &

Communications

Human-centred change strategies, communication kits, executive stakeholder engagement, change readiness, UAT adoption, frontline mobilisation and new starter experience design.

Digital Learning & Systems Training

High-quality Web-Based Training and Application Simulations built through our blended onshore/offshore model — visual, scenario-based and aligned to real workflows.

Program Leadership & PMO

Portfolio management, governance, board-level reporting, vendor coordination, risk management and enterprise uplift across complex multi-stream programs.

AI Change Adoption

Our Products

Web-Based Training (WBT)

Sharp visual design, scenario-based learning, guided narration and animated walkthroughs, built in Articulate 360.

Features:

Voice-over narration

Animation and motion

Scenario-based content

Process overviews

Knowledge checks

SCORM-ready packages

Application Simulations

(App Sims)

High-fidelity simulations mirroring your exact system. Show Me and Try Me modes allow safe, structured practice before entering the live environment.

Features:

Show Me mode

Try Me mode

Real client data/config

Scenario-based workflows

Consistent UI/UX across sims

Change Explainer Videos (2–3 minutes)

Animated, concise, engaging Powtoon-based videos ideal for system go-lives, operating model changes, onboarding and policy/process articulation.

Features:

Friendly narrative

Motion graphics

Lightweight character animation

Tailored script + voiceover

Rapid, cost-effective development

Digitisation of Paper-Based & PDF Manuals

We transform static documents into interactive, mobile-friendly digital manuals using Articulate Rise — searchable, intuitive and easy to update.

Instructor-Led Training (ILT)

Facilitator-led training design and delivery for system go-lives, operating model shifts and leadership programs. Includes facilitator guides, activity design, workbooks and full instructional assets.

OUR PEOPLE — LEADERSHIP TEAM

Behind Peake Consulting is a team of practitioners who’ve spent years inside the environments we now help transform —

program directors, transformation leads, learning designers, change strategists, Workday and SAP specialists. We focus on landing outcomes, not presentations.

Our leadership team sets the tone: low-ego, high-standards, deeply collaborative and relentlessly delivery-focused.

Ian Peake

CEO & Founder

Ian is the founder of Peake Consulting and the architect of its hybrid consulting–digital-product model. With more than 25 years leading complex transformation, digital learning and workforce programs across Australia, he brings a blend of strategic clarity and delivery discipline that clients trust.

He has deep experience across Workday, SAP, Epicor and workforce-enablement ecosystems, and has led major transformation initiatives for organisations including RSL LifeCare, Flourish Australia and government agencies. Ian specialises in simplifying complexity, designing training ecosystems at scale and ensuring organisations land change with confidence.

Under his leadership, Peake Consulting has evolved from a boutique advisory firm into a technology-enabled digital learning company delivering high-volume, high-quality training products across Australia.

Ian Markram

Managing Director

Ian is an experienced transformation and operations leader with a career spanning strategy, change, workforce uplift and enterprise delivery. As Managing Director, he oversees enterprise transformation, operational delivery and workforce uplift across complex environments.

Known for his calm, structured leadership and ability to simplify ambiguity, Ian ensures programs remain aligned to business intent while navigating the realities of enterprise implementation. His experience across aged care, community services, government and large-scale workforce reform brings a strategic lens to every engagement.

Angelica Jumalon

Philippines Hub Lead

Angelica leads Peake Consulting’s offshore development hub — the engine behind the company’s high-volume digital learning production capability. She oversees planning, resource management, workflow optimisation and quality assurance across WBT modules, Application Simulations and digital training products.

With deep expertise in operations management, Angelica ensures Peake Consulting delivers digital content faster and more consistently than traditional models. She is known for her commercial oversight and ability to lead, build and grow the team.

Angelica plays a central role in Peake’s hybrid delivery model, ensuring seamless collaboration between onshore strategy and offshore execution.

Justine Jardine

Onshore Lead, Australia

Justine is a seasoned transformation, change and learning leader with extensive experience supporting large-scale system implementations in health, aged care, government and community services. Known for her clarity, empathy and structure, she ensures training and change content resonates with real frontline needs.

At Peake Consulting, Justine leads onshore content design, stakeholder engagement, user experience development and quality assurance for major training programs. She specialises in developing learning ecosystems aligned with operating models, system workflows and organisational behaviours.

Her work ensures digital learning products are accurate, intuitive and adoption-ready.

Mark Dolan

Onshore Lead, New Zealand

Mark is an experienced digital learning and systems training specialist with a strong background in enterprise system adoption across New Zealand and Australia. He has delivered major learning programs across government, financial services, healthcare and community sectors.

At Peake Consulting, Mark oversees New Zealand-based onshore delivery, connecting client requirements with offshore development to ensure accuracy and speed. His expertise spans content design, simulation architecture, learning pathway development and quality assurance.

Mark is known for his analytical thinking, attention to detail and commitment to high-quality learning experiences.

Offshore Team

Our offshore content and development team builds high-volume digital assets with precision, speed and consistency.

Using structured workflows, reusable templates and rapid production cycles, the team powers our ability to deliver at scale.

Professional Snapshot

Years in Instructional Design: 10+ years

Degree: B.S. in Computer Engineering

Notable Work Experience: Designed and developed engaging learning materials; collaborated with SMEs and stakeholders on content requirements; led a small team of instructional designers.

Specialties: Instructional Design, Training Needs Analysis, Gamification, Content Review, Storyboarding/Script Writing, Video & Audio Development, eLearning Development

Industries Served: Telecommunications, IT & Networking, Healthcare, Legal/Government, Business Process Outsourcing (BPO)

Fun Details:

Keyboard shortcut trivia master.

Finds inspiration in others’ creativity.

Animates everything to bring content alive.

Nicknamed the “Animation Alchemist.”

“I design lessons that feel like a game and play like a story.”

Professional Snapshot

Years in Instructional Design: 15+ years

Degree: B.S. in Information Technology

Notable Work Experience: Led a team of 10+ instructional designers; designed and implemented training globally (US, India, SEA, ANZ); multi-awarded manager and contributor.

Specialties: Instructor-led training, Game-based learning, Skill-based learning, eLearning, Language/Communication training, Sales & Leadership training

Industries Served: Tech, Telco, Healthcare, Travel, Finance, Manufacturing

Fun Details:

Prefers whiteboards over slides.

Loves conversations like coffee: complex, deep, and best shared.

“Transforming learning into a magical journey.”

Professional Snapshot

Years in Instructional Design: 8+ years

Degree: B.S. Secondary Education, Major in English

Certifications: Licensed Professional Teacher (PRC, Philippines)

Notable Work Experience: Built curriculums from scratch; developed competency maps; managed ID team; designed immersive learning using AI/VR.

Specialties: ADDIE Process, Gamification, Curriculum Development, eLearning, Blended Learning, Scenario-based Learning, VR Integration, Accreditation Expertise

Industries Served: Tech, Telco, Healthcare, Travel, Finance, Manufacturing

Fun Details:

Needs matcha to design.

Thinks best with pen and paper.

“Transforms complexity into clarity, one learning journey at a time.”

Professional Snapshot

Years in Instructional Design: 6+ years

Degree: B.S. Hotel & Restaurant Management

Certifications: CPTD, ATD Instructional Design Certificate, Articulate 360 Specialist

Notable Work Experience: Built Court Classes’ eLearning ecosystem (LearnDash + WordPress); created regulatory, healthcare, and SaaS training.

Specialties: LMS Setup & Optimization, eLearning (Storyline/Rise), Gamification, Scenario-based & Microlearning, Blended Strategies, Compliance Training

Industries Served: Healthcare, Insurance, Legal/Court Education, Technology, SaaS, Finance, Corporate Training

Fun Details:

Spends hours perfecting layouts and icons until they “feel just right.”

“If learning’s a journey, I’m here to make it an adventure.”

Professional Snapshot

Years in Instructional Design: 8+ years

Degree: B.S. Hotel & Restaurant Management

Certifications: Google Ads Video, Google Creative Certification, Project Management Foundations, CLSS White/Yellow/Green Belt

Notable Work Experience: Conducted TNA to reduce attrition and improve KPIs; revamped curriculums for cost savings and efficiency gains.

Specialties: LXD, Gamification, Multimedia Learning, Curriculum Development, E-Learning (LMS, SCORM, xAPI), Storyboarding, Learning Analytics, KPI-driven Design

Industries Served: Tech, Healthcare, Insurance, Sales, HR, IT, Airline, Hospitality

Fun Details:

Cold brew is the secret ingredient to her best ideas.

“Turning insights into creative learning solutions that spark engagement and deliver results.”

Professional Snapshot

Years in Instructional Design: 12 years

Degree: BSEd English; MAED in Guidance & Counseling

Certifications: Instructional Design (LinkedIn Learning), Canva Design Essentials, Canva Teacher Essentials, Licensed Professional Teacher (PRC, expired 2024)

Notable Work Experience: Redesigned corporate learning programs, boosting completion by 25% and performance metrics by 15%.

Specialties: Instructional Storytelling, Evidence-based Design, Gamification, Creative Problem-Solving

Industries Served: Insurance, Tech, Healthcare, Telco, Academe

Fun Details:

Designs learning and desserts with equal passion—also a baker.

Proud mom of 3 girls and a supportive wife, weaving family and learning into everything she creates.

Our Offshore Team

Our offshore content and development team builds high-volume digital assets with precision, speed and consistency.

Using structured workflows, reusable templates and rapid production cycles, the team powers our ability to deliver at scale.

Professional Snapshot

Years in Instructional Design: 10+ years

Degree: B.S. in Computer Engineering

Notable Work Experience: Designed and developed engaging learning materials; collaborated with SMEs and stakeholders on content requirements; led a small team of instructional designers.

Specialties: Instructional Design, Training Needs Analysis, Gamification, Content Review, Storyboarding/Script Writing, Video & Audio Development, eLearning Development

Industries Served: Telecommunications, IT & Networking, Healthcare, Legal/Government, Business Process Outsourcing (BPO)

Fun Details:

Keyboard shortcut trivia master.

Finds inspiration in others’ creativity.

Animates everything to bring content alive.

Nicknamed the “Animation Alchemist.”

Professional Snapshot

Years in Instructional Design: 15+ years

Degree: B.S. in Information Technology

Notable Work Experience: Led a team of 10+ instructional designers; designed and implemented training globally (US, India, SEA, ANZ); multi-awarded manager and contributor.

Specialties: Instructor-led training, Game-based learning, Skill-based learning, eLearning, Language/Communication training, Sales & Leadership training

Industries Served: Tech, Telco, Healthcare, Travel, Finance, Manufacturing

Fun Details:

Prefers whiteboards over slides.

Loves conversations like coffee: complex, deep, and best shared.

Professional Snapshot

Years in Instructional Design: 8+ years

Degree: B.S. Secondary Education, Major in English

Certifications: Licensed Professional Teacher (PRC, Philippines)

Notable Work Experience: Built curriculums from scratch; developed competency maps; managed ID team; designed immersive learning using AI/VR.

Specialties: ADDIE Process, Gamification, Curriculum Development, eLearning, Blended Learning, Scenario-based Learning, VR Integration, Accreditation Expertise

Industries Served: Tech, Healthcare, Finance, BPO, Engineering, Tourism, Licensed Education Programs

Fun Details:

Needs matcha to design.

Thinks best with pen and paper.

Professional Snapshot

Years in Instructional Design: 8+ years

Degree: B.S. Hotel & Restaurant Management

Certifications: Google Ads Video, Google Creative Certification, Project Management Foundations, CLSS White/Yellow/Green Belt

Notable Work Experience: Conducted TNA to reduce attrition and improve KPIs; revamped curriculums for cost savings and efficiency gains.

Specialties: LXD, Gamification, Multimedia Learning, Curriculum Development, E-Learning (LMS, SCORM, xAPI), Storyboarding, Learning Analytics, KPI-driven Design

Industries Served: Tech, Healthcare, Insurance, Sales, HR, IT, Airline, Hospitality

Fun Details:

Cold brew is the secret ingredient to her best ideas.

Professional Snapshot

Years in Instructional Design: 12 years

Degree: BSEd English; MAED in Guidance & Counseling

Certifications: Instructional Design (LinkedIn Learning), Canva Design Essentials, Canva Teacher Essentials, Licensed Professional Teacher (PRC, expired 2024)

Notable Work Experience: Redesigned corporate learning programs, boosting completion by 25% and performance metrics by 15%.

Specialties: Instructional Storytelling, Evidence-based Design, Gamification, Creative Problem-Solving

Industries Served: Insurance, Tech, Healthcare, Telco, Academe

Fun Details:

Designs learning and desserts with equal passion—also a baker.

Proud mom of 3 girls and a supportive wife, weaving family and learning into everything she creates.

PARTNERS

Who We Work With

Digital production and integration partner for web, video and digital product development.

www.theitva.com

Growth accelerator shaping our operating rhythm and commercial scale strategy.

www.loadinggrowth.com

Human-centred design and immersive facilitation specialists.

www.huwthomas.com.au

Support across the full Workday lifecycle: strategy, configuration, training, go-live and optimisation.

Peake Consulting is an Official Workday Partner.

www.workday.com

Creative agency supporting brand, design and storytelling.

www.wildpursuit.co.za

Global transformation partner with deep service-industry experience.

www.stradaglobal.com

HR and talent consultancy partnering with us across RFPs, change programs and learning solutions.

www.hrcrowd.com

Partner for workforce management learning, adoption and change support.

www.ukg.com.au

Technology partner across financial and operational platforms within aged care and industrial sectors.

www.epicor.com

Client Testimonies

Flourish Australia – Flourish Connect Training Ecosystem

Challenge

Flourish Australia was rolling out Flourish Connect to hundreds of frontline mental-health and NDIS staff. They needed a training ecosystem that was simple, scalable and effective for a dispersed workforce.

What Peake Delivered

Full training strategy and approach

Eight Web-Based Training modules

50+ Application Simulations using real data and workflows

Digitisation of eight program manuals via Articulate Rise

Environment access design and training/sandpit build

Advisory and full content QA

Outcome

Flourish Australia achieved a confident, structured go-live with consistent, high-quality digital learning. The assets now support onboarding and continuous system adoption.

“ Peake Consulting took the time to understand our organisation and our training requirements. The team were supportive and responsive to our needs and short turnaround time, impressively producing a large amount of high-quality, engaging content which received praise across the organisation. We now have a wonderful ongoing collaboration with Peake Consulting and are delighted to continue working with them.”

– Cassie Williams, Change Lead, Flourish Australia